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Privacy Policy

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Greyfriars Medical Centre

How we use your medical records

Important information for patients

  • This practice handles medical records in-line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.
  • In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
  • We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  • You have the right to be given a copy of your medical record.
  • You have the right to object to your medical records being shared with those who provide you with care.
  • You have the right to object to your information being used for medical research and to plan health services.
  • You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website for more information about your rights.

What to do if you have any questions

Should you have any questions about our privacy policy or the information we hold about you, you can:

  1. Contact the practice’s data controller via email at michele.postans@nhs.scot. GP practices are data controllers for the data they hold about their patients
  2. Write to the data controller at: Greyfriars Medical Centre, 33-37 Castle street, Dumfries, DG1 1DL
  3. Ask to speak to the practice manager, Ms Michele Postans.

The Data Protection Officer (DPO) for Greyfriars Medical Centre is Mr John McGonigle and he is based at NHS Dumfries & Galloway, Data Protection Department, Second Floor Central Core, Mountainhall Treatment Centre, Bankend Road, Dumfries, DG1 4AP

Complaints

In the unlikely event that you are unhappy with any element of our data-processing methods, you have the right to lodge a complaint with the ICO. For further details, visit ico.org.uk and select ‘Raising a concern’.

Changes to our privacy policy

We regularly review our privacy policy and any updates will be published on our website, in our newsletter and on posters to reflect the changes. This policy is to be reviewed 1/01/2022

 
 
 
 
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