A guide for patients and their families/carers registered with Greyfriars Medical Centre.
Our Primary Care Mental Health Nurses are Chris & Amanda.
We are a Primary Care based service offering mental health early intervention within GP surgeries. We are a team of specialist nurses who have in-depth training, experience and understanding of mental health issues.
The Primary Care mental health service aims to promote partnership working with patients and carers. We aim to identify, involve and advise carers.
We offer mental health assessments, short term therapy and signposting for individuals aged eighteen and over who may be having difficulties with:-
- Low mood / Depression
- Anxiety/Health anxiety
- Life adjustments
Accessing the service
You can access the service via your GP Practice; a GP or a member of the Patient Services Team will discuss this with you first. There is no self referral option at present.
What happens next?
You may be contacted by telephone to arrange an appointment or your GP practice may schedule this for you. At present due to Covid-19, the service is mainly offering telephone appointments. The use of NHS near me for Video consultations is also an option.
Your first appointment will take place via telephone. If you require a full mental health assessment, this will last approximately 30-45 minutes. At this appointment we will discuss any difficulties you may have, identify available treatments/support options and agree any follow up appointments.
Following your first appointment it may be appropriate for us to refer you to another service; this will always be discussed and agreed with you first.
We understand it can feel daunting speaking to someone new about personal issues and that this can be difficult. We encourage you to bring along to your appointments anyone who provides you with support or if it would be helpful, involving family or carers in discussions with mental health staff.
We are a short term service offering appointments usually every two weeks, however this is flexible to suit individual needs. Support is person centered and aims to promote self management of your mental health. When your support is complete we will discuss discharge with you and ensure any follow on referrals or additional support required is in place.
The therapeutic relationship we have with you is based on having confidence that information is not disclosed without your agreement. We will only discuss information on a need to know basis. Similarly we treat any discussions with your family/carer in confidence.
We will discuss information sharing consent with you at your first appointment and will explain fully the information that we are required to share. As standard procedure following your appointments we will share clinical information with your GP/Nurse. At times we may be required to discuss clinical information with senior nursing and medical staff in the mental health team in order to obtain advice on managing your care.
We are a new service and would welcome feedback in order for us to continually improve.
To assist with this you may be asked to complete a post support survey. This is completely anonymous, confidential and optional.
Contact details for Primary Care Mental Health
Please contact your local GP Practice for further details.